Customer Privacy Policy

The Privacy Policy is fully depended to make your purchase secured and built trust between USA Jacket and you. You will have several questions to ask before purchasing your item. Here are some FAQs that will help you out with our privacy policy.

  • What information do we collect?

We only collect your information when you place your order.

You will have to provide your name, email address, mailing address and phone number when you place your order or you sign up to our website. You can even visit our site privately without providing us your information.

  • Why we need your information?

We frequently work to improve our website to make it better for you. We use your information and feedback that we receive from you.

The information you shared with us help to improve the customer service. It helps them to respond you effectively.

We do not sell, transfer, exchange or give your personal or private information to other companies. However, without your permission, some of the information like mailing address and phone number will be forwarded to the courier department for your item’s shipment procedure.

  • What we use to protect your information?

We have varieties of securities implemented for the safety of your personal information each time when you place an order, submit or access your personal information by logging in or signing up to our store.

To make your transaction secure, we use secure server. All the sensitive information like credit card number and PayPal account is transmitted by secure server layer (SSL) and encrypted to our payment gateway provider’s database. They only have the access to see the information and are required to keep the information confidential.

We do not keep your personal information like (social security number and credit cards etc) after once the transaction is completed. However we keep few of your information like address, email, and your previous order history (in specified and authorized system) that helps both of us in future order.

  • Do we use cookies?

We do use cookies. Cookies are the small files that service provider save into your computer’s hard drive via web browser (if allowed) that enable to recognize you, your browser and restore certain information.

Cookies help us to remember you and restore your shopping cart item and save your preference for your future shopping and visit.

  • Do we sale your information to other parties?

No! We do not sell any of your information like Email, address, credit card number or any other personal information to other parties. However, non-personal identifiable visitor information may be trade with third parties for marketing and advertisement.

  • Do we use Children’s Online Privacy Protection Act?

Yes! We do use COPPA (Children Online Privacy Protection Act) due to huge number of complains. Our server doesn’t collect information from children under 13 years of age. Our website, services and products are not directed to people less than 13 years of age.

  • Where does this policy apply?

All the above mentioned policy applies to the information collected online through our server and website and is not applicable to the information collected offline.

  • Do you agree?

By using our website, you agree with our privacy policies.

  • How can you contact us for more information?

If you have any query regarding the website privacy policy, you can contact us via Email and also share your queries on our Facebook Page.

  • What else do you need to know?

If you have any further questions regarding the regarding return and exchange policy or want to know the benefits of shopping with USA Jacket then simply read our Policies that is fully beneficial for our customers.