Privacy Policy

Welcome to USA Jacket

Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.usajacket.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide better service and improve your shopping experience:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (securely processed through third-party gateways)

b. Non-Personal Information

We may automatically collect non-identifiable information such as:

  • Browser type and device
  • IP address and location (approximate)
  • Pages visited and browsing behavior

This helps us improve website performance and customer experience.

2. How We Use Your Information

  • Process and fulfill orders
  • Send order updates, confirmations, and shipping details
  • Provide customer support
  • Improve website functionality and user experience
  • Notify you about promotions, special offers, and updates (only if you opt in)

3. Payment Security

All payments are processed through secure and encrypted gateways (e.g., Stripe or major credit card processors). We do not store or access your credit card information on our servers.

4. Cookies

Our website uses cookies to:

  • Remember your preferences and cart items
  • Track website analytics and performance
  • Improve your browsing experience

You can disable cookies in your browser settings, though some site features may not function properly as a result.

5. Data Protection & Retention

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. Your data is retained only as long as necessary to fulfill the purposes outlined in this policy (e.g., for legal or transactional reasons).

6. Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share limited data only with trusted service providers who help us operate our business, such as:

  • Shipping carriers (DHL, FedEx, USPS)
  • Payment processors
  • Email marketing and analytics providers

All third-party partners are bound by strict confidentiality agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing emails
  • Request a copy of the data we hold about you

You can exercise these rights by contacting us at sales@usajacket.com.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. All updates will be posted on this page with the revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at sales@usajacket.com.

Working Days/Hours: Online Store – Open 24/7
Customer Support: Mon–Sat, 9 AM – 6 PM (EST)