Shipping Policy
At USA Jacket, we prioritize a smooth and hassle-free shopping experience. Our dependable shipping process ensures your order reaches you safely, on time, and with the highest level of care.
Estimated Delivery Time & Process
- Order Cutoff Time: 12:00 PM ( GMT: 08:00 ) Pacific Standard Time ( Los Angeles )
- Order Handling Time: 2-3 Days (Monday To Saturday)
- Transit Time: 8-9 Days (Monday To Saturday)
- Estimate Delivery Time: 10-12 Business Days (Free Shipping)
- Expedited Shipping (6 To 8 Working Days)
Our Trusted Shipping Partners
- We partner with trusted carriers like DHL and FedEx to guarantee a secure and efficient shipping experience.
Shipping Charges
- Free shipping is available for orders shipped to the USA and UK.
- Expedited Shipping $30.00
- For other countries, shipping costs are calculated at checkout.
- While we offer Free Shipping and do our best to mark packages as a ‘Gift’ to save you money, we unfortunately can’t guarantee exemption from customs fees. Every country has different laws, and your local customs authority makes the final call. If any import taxes or clearance fees are applied, you will be responsible for covering them to receive your package
Order Tracking
- A tracking number will be sent via email once your order ships.
- You can track your order status from our Order Tracking Page or through the carrier’s tracking portal.
Delivery Issues
- Delays caused by customs, incorrect shipping information, or unforeseen circumstances are beyond our control.
- For lost or damaged packages, contact sales@usajacket.com immediately.
Customer Support
- Support is available Monday–Saturday, 9 AM – 6 PM (EST).
- For questions about delivery, email sales@usajacket.com.
- USAJacket is dedicated to providing fast, reliable, and hassle-free delivery for all customers.